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Complaints And Disputes
All Customer Complaints shall be handled free of charge by Edufi and may be submitted to Edufi through the below listed contact details:
Customer Complaints
For further details, please visit our complaints and dispute page
In case your complaint has not been properly redressed by EudFi, you may lodge your complaint with the Securities and Exchange Commission of Pakistan (SECP). However, please note that SECP will entertain only those complaints which were at first directly requested to be redressed by Edufi and Edufi has failed to redress the same. Further, the complaints that are not relevant to SECP’s regulatory domain/competence shall not be entertained by the SECP.